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City College- Miami Campus, Miami, FL 33156
Benefits offered: 401K, Dental, Life, Medical, Vision
Employment Type: Full-Time
Position Concept
This person is responsible for the administration of student financial aid programs at the College under the guidance of the Campus Executive Director and the Corporate Director of Financial Aid.
ESSENTIAL RESPONSIBILITIES
• Ensure that the financial aid department is in compliance with federal and state regulations, accreditation criteria, VA, and City College policies and procedures
• Supervise all operations of the financial aid department as listed below while ensuring a high level of customer service satisfaction for new and continuing students:
• Manage the appropriate metrics for your department each week – packaging rate, default prevention recoveries, and collections.
• Achieve or exceed accounts receivable collection rate during the term of 98.5%.
• Meet with new and continuing students to determine the financial aid available to each individual and set up payment plans when appropriate.
• Ensure that necessary documentation is on file in the student financial aid folder for all financial aid recipients to ensure perfect file compliance.
• Ensure that all documents are scanned and uploaded to student record.
• Collect data requested by Weber & Associates or government agencies and complete their reports as required.
• Check Institutional Student Information record (ISIR) for accuracy and send to Weber & Associates for payment. When required, correct any documents to clear verification, C codes, or conflicting information.
• Track all students owing cash payments and collect money in accordance with the College policies.
• Follow up with Weber & Associates on past due Pell, SEOG, or Direct Loan payments.
• Collect data for weekly director’s report.
• Distribute and explain financial aid information upon request to current and prospective students.
• Maintain awareness of program policies and changes by reviewing and maintaining pertinent financial aid manuals, memoranda, and regulations.
• Supervise Financial Aid Office and support staff.
• Calculate Refund/Withdrawal Calculations as determined by the weekly population report due Monday of each week.
• Supervise and coordinate out of school collections and turn over to a collection agency monthly.
• Counsel with students regarding payments, submission of documents, number of credit hours scheduled and how financial aid awards are affected.
• Conduct group exit interviews each term. Ensure exit interviews are completed on line when possible and processed and mailed within the deadline.
• Prepare bank deposits.
• Post charges and cash receipts to student ledger cards.
• Continue updating and monitoring of reporting requirements for the National Student Loan Database Program (NSLDS).
• Ensure that all continuing students reapply by May of each year for the upcoming new fiscal year.
• Ensure that high school transcripts/GED’s are received prior to disbursement of financial aid.
• Responsible for adhering to the College budgets.
EDUCATIONAL/SKILLS REQUIREMENTS
• Bachelor’s degree or equivalent in job related experience
• Minimum of 2 years’ experience in FA
• Requires previous supervisory experience
• Must have excellent customer service skills. Must be able to manage multiple projects, make decisions, work independently and meet deadlines.
• Must have good oral and written communication skills
Equal Opportunity Employer
Must be able to pass a background check. Local candidates only- no relocation, this is an on-campus position.
City College, a private, non-profit college with campuses in Fort Lauderdale, Gainesville, Miami, Altamonte Springs and Hollywood. Institutionally accredited by Accrediting Bureau of Health Education Schools (ABHES). City College is licensed by the Commission for Independent Education.
**Interested candidates, please send resumes to [email protected]** |
