2026 New & Mid-Level Aid Officer Workshop



New and Mid-Level Aid Officer Workshop

March 11-13, 2026

Embassy Suites by Hilton Orlando - Lake Buena Vista Resort

8100 Lake Street, Orlando, FL 32836


All Aboard! Are you ready to strengthen your financial aid expertise? Whether you're just starting (0-3 years) or expanding your knowledge (3+ years), this interactive workshop is designed to equip new and mid-level aid professionals with the essential tools and insights needed to navigate financial aid administration effectively.


Registration Fees:

  • $200
  • FASFAA membership is required; non-members will have the membership fee automatically added at checkout.
  • Click here to Register!


Hotel Accommodations: Take advantage of the FASFAA group rate at the Embassy Suites by Hilton Orlando - Lake Buena Vista by booking before February 20, 2026. The property is still a very affordable option and great value after this date!

  • Reservation: Call 1-800-EMBASSY (1-800-377-8898) and reference "FASFAA New and Mid-Level Aid Officer Workshop"
  • Group Rate: $169 per night (+ 12.5% tax)
  • Check-in: 4:00 PM | Check-out: 11:00 AM


Parking & Fees:

  • Self-parking: $14 per day (discounted from $25)
  • Valet parking: $32 per day
  • Day parking if not a guest: $8 for self-parking, $10 for valet
  • Resort Fee: WAIVED for our group!


What's Included?

  • Complimentary cooked-to-order breakfast served daily in the Atrium
  • Lunch provided by FASFAA on both workshop days
  • Complimentary evening reception served nightly in the Atrium
  • Sessions led by experienced financial aid professionals
  • Networking opportunities with peers and leaders in the field
  • Complimentary wireless internet access in sleeping rooms and meeting spaces


Agenda Highlights: [Full Workshop Agenda coming soon]

  • FAFSA & Student Eligibility Deep Dive

Build or reinforce foundational knowledge essential to daily aid administration.

  • NASFAA Credential-Aligned Sessions

Focused training supporting:

o   Student Eligibility (New Aid Officers)

o   Packaging & Notification of Awards (Mid-Level Aid Officers)

  • Policies, Procedures & Reporting

Practical guidance on compliance, reconciliation, and operational best practices.

  • OSFA Updates

Stay current on state-level updates impacting financial aid administration.

  • Professional Judgment & Hidden Bias

Navigate complex decision-making with confidence and equity.

  • Difficult Conversations in Financial Aid

Tools and strategies for managing high-stakes, student-centered conversations.

  • Financial Aid Leadership Panel

Hear insights from experienced leaders across Florida institutions.

  • Customer Service Excellence

Learn how to deliver consistent, high-quality service in a fast-paced aid environment.

  • Networking & Connection Opportunities

Welcome reception, shared meals, and collaborative sessions with peers across the state.


Chart your course to success! Secure your spot and navigate financial aid with confidence!

Questions? Contact Tamika Martin, New & Mid-Level Aid Officer Workshop Coordinator