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Position Title: Technical Specialist
Job Location: Orlando, FL
Job Classification: Technical Specialist
Primary Work Location: West Campus
Closing Date: 07-05-2012
Application website: https://jobs.valenciacollege.edu/applicants/jsp/shared/Welcome_css.jsp
General Description:
Performs technical student services support using the SCT Banner and related software programs. This includes writing and executing population selections, letter generation extracts, daily data load process from the federal and state governments, running and printing reports, and trouble shooting error messages and error reports.
Position Number: SE0345
Who will supervise this position? Scott Bianconi
Home Department: Financial Aid Services
Position Category: Career Service
Qualifications:
1. Associate's degree or higher from a regionally accredited institution [preferred]. High School diploma plus related work experience may be substituted.
2. Working experience in a computer related position [required]. College level computer course work could be substituted for experience.
3. Experience using relational database software.
4. Must not be in default of a Federal Student Loan or in overpayment of a Federal Grant.
5. A demonstrated commitment to diversity.
6. Acceptable eyesight (with/without correction aid).
Knowledge, Skills, and Abilities:
1. Advanced knowledge of computers and Microsoft computer software.
2. Ability to understand how technology can contribute to a learning centered environment.
3. Ability to follow complex instructions with consistent accuracy.
4. Ability to work well with other employees, including OIT staff and other Student Services Specialists.
5. Ability to work effectively in a diverse community and meet the needs of diverse student populations.
Pay Grade: Career Service Grade 11
Proposed salary: $33,214 per year
Approval Process Organization: FA Info Systems
Initial Work Schedule/Location: 7am to 4pm
Essential Job Functions:
1. Create and maintain validation and rule tables within the financial aid module of the SCT (Ellucian) Banner software.
2. Run series of daily processes to bring data from external web sources and using FTP software load data into the SCT (Ellucian) Banner software.
3. Set up letter generation table information and write population selections using basic SQL logic.
4. Design and run steps to produce printed and e-mailed communication for students and record date in GUIMAIL
tables where appropriate.
5. Provide ideas and suggestions for ways to improve technical support for prospective student services. Assist
staff with technical problems affecting grant reporting and prospective student service.
6. Write and run population selections and letter generation using basic SQL logic.
7. Create and troubleshoot simple to complex SQL rules that produce population selections.
8. Implement and test new and upgraded software in support of SCT (Ellucian) Banner.
9. Report error messages, conflicts and system defects and assist with finding solutions. Make decisions when reviewing
systems output about results that may be indicators of a problem.
10. Assist staff with technical problems before they log help desk calls.
11. Work with Help Desk and other OIT staff to coordinate software installations, new PC set up, and repair work. Maintain department PC inventory.
12. Provide input into web content, design and communication plans.
13. AppWorx automation tool - create, test and implement automated steps to replace the routine manual processing. Make decisions to determine what conditions must be met by each step in the multi-step automated job string before the next step will execute. Monitor scheduled jobs, investigate and solve aborted jobs, monitor and revise job schedules based on academic calendar needs.
14. Other duties as assigned.
Posting Date: 06-21-2012
Closing Date: 07-05-2012
Special Instructions to Applicants: For consideration a completed Valencia College on-line employment application is required.
During the online application process, you will be required to provide a response to specific questions to complete the application process.
All letters of reference need to be attached at the time of application.
Please limit the size of your document to less than 2 MB in PDF format.
https://jobs.valenciacollege.edu/applicants/jsp/shared/search/Search_css.jsp
Posting Number: 0601230 |
