FASFAA Webinars


  • September 29, 2023 @ 11am (EDT)- Verification Refresher
    • Description: Verification is back! Let’s get together to refresh on verification requirements for 2023-24!
    • Presented by: Anh Do, University of Miami
  • October 26, 2023 @ 1pm (EDT)- Cost of Attendance Changes
    • Presented by: Lakisha Sanders, Valencia College
  • November 16, 2023 @ 2pm (EST)- Loan Repayment Is Back!
    • Description: Join us for an informative session on the resumption of loan repayment. We will be covering the NASFAA Resumption of Loan Repayment Taskforce report, loan repayment outreach and communication plans from institutional perspectives. Don't miss this opportunity to equip yourself with the information needed to help your borrowers successfully enter repayment.
    • Presented by:
      • Anthony Jones, PhD, University of Utah
      • Dameion Lovett, University of South Florida
      • Lee Ann Wolfenden, St. Petersburg College
      • Alec Reinstadtler, Loan Science
  • November 17, 2023 @ 1pm (EST)- Delivering an Exemplary Customer Experience
    • Description: This webinar will delve into strategies for providing an exemplary customer experience in the Financial Aid Office. Topics will include Positive Reframing, De-escalation Strategies, Setting Customer Expectations, Data/Feedback Collection and Use of Data/Feedback for Continuous Improvement.
    • Presented by: Colin Benner, Santa Fe College
  • December 7th, 2023 @ 3pm (EST)- Graduate/Professional Meet-Up
    • Description: Join your fellow graduate/professional colleagues for an hour of financial aid HOT TOPICS and networking!
    • Presented by: Melissa Toohey, USF Health
  • December 15th, 2023 @ 10am (EST)- PJ/DO/Unaccompanied Homeless Youth - Open Forum
    • Description: Join FASFAA for an open dialogue session where we will discuss FAFSA Simplification changes to Professional Judgment, Dependency Override, and Unaccompanied Homeless Youth designation. After reviewing federal regulation changes, we will open the floor to discuss how Financial Aid Professionals are implementing such changes!
    • Presenters:
      • Jessica Ly, Florida International University
      • Chrissy Gass, Florida Atlantic University
      • Suzanne Paton, Florida Atlantic University
  • January 26, 2024 @ 1pm (EST)- Submitting State Program Edits
    • Description: The Office of Student Financial Assistance (OSFA) annually administers 18 state scholarship and grant programs for over 250,000 students covering a total over $1 billion of state aid. OSFA relies on the expertise of their partners in the field to submit student records in an accurate and timely manner. The workshop today will take a deep dive into the student disbursement process including student eligibility, batch file transfers, individual student disbursements on the OSFA website, and how to clear errant transactions. We strongly encourage you to provide scenarios that occur on a frequent basis that can be used for demonstrating how to successfully submit a record or to resolve a record containing an error (i.e., an “edit”).
    • Presented by:
      • Shawn Haskin, OSFA
      • Nanette Smith, OSFA
      • Rashad Crawford, OSFA
  • February 22nd, 2024 @ 3pm (EST)- Graduate/Professional Meet-Up
    • Description: Join your fellow graduate/professional colleagues for an hour of financial aid HOT TOPICS and networking!
    • Presented by: Melissa Toohey, USF Health
  • March 7th, 2024 @ 1pm (EST) - "A Whole New FAFSA"
    • Description: Join us to discuss 24-25 FAFSA release – What’s working, what’s not and what has improved from the FAFSA prior to the redesign. If time permits, we will have review technical aspects and how schools are handling these changes.
    • Presented by: 
      • Daniel Barkowitz, University of Miami, 2023-24 SASFAA President 
      • Katie Conrad, Florida International University, 2023-24 SASFAA Vice-President of Training 
  • April 23rd, 2024 @ 2pm (EDT) - SAI FAFSA Simplification and Clock Hour Programs: How They Come Together
    • Description: This webinar will walk through the 2024 FAFSA simplification and how it will impact the clock hour programs.  The session will include new terminology and definitions, old vs new, and multiple case studies integrating Enrollment Intensity for clock hour programs and how it will impact the Federal Pell Grant. 
    • Presented by:
      • Dr. Jeanne Schurman, Hillsborough Community College
  • May 13th, 2024 @ 1pm (EDT)- FASFAA Conference: What You Need to Know Before You Go
    • Description: Join members of the 2024 FASFAA Conference Committee as they go over the conference logistics. Committee members will share tips on getting the most out of the conference and discuss what you should expect from presenters, guest speakers, entertainment, sponsors, and the hotel staff. They will also be available to answer any question you may have regarding attendance at the conference. This is an opportunity to get the scoop on all the information you may need to know before you go.
    • Presented by: 
      • Joan Bailey, Conference Chair, University of South Florida – Health 
      • Christina Heritage, Conference Co-Chair, Southeastern University 
      • Irma Molinares, Site Selection/Event Coordinator, College Aid Services 
      • Jessica Ly, Vice President of Training, Florida International University 
      • Jody Walker, Membership Chair, Southeastern University 
      • Brenda Ilojiole, Global Issues Chair, Bethune-Cookman University 
      • Becky Davis, Vendor/Sponsorship Chair, Ascendium
  • June 2024- 2024-2025 FAFSA, it's here.
    • Presented by: TBD


For past webinar recordings and handouts, FASFAA Members may visit the Archived Webinars link below. 

Archived Webinars from current and past years.

 In keeping with our bylaws, we offer the following statement about these webinars:

Members of the Association recognize that one of the purposes of the Association is to provide training and informational services to its members through training conferences and periodic written material. While the Association shall utilize its best efforts to provide its members with the most current information available, there can be no assurances or warranty that its interpretation of any rule, regulation or statue will be in conformance with any present or future interpretation of such rule, regulation or statute by any appropriate governmental authority. Accordingly, each member shall hold the Association harmless from any claims, damages, or liability resulting from such member’s use of any information, data, or interpretations as provided to such members by the Association.