Helen Faith, FAAC^®, is the associate vice provost for enrollment and student financial services at the University of Virginia. She has 24 years of financial aid and higher education experience and has previously worked at the University of Wisconsin-Madison, Lane Community College, the University of Western States, Oregon Health & Science University, Portland State University, and the University of California, Santa Cruz. She earned her bachelor's degree in literature at UC Santa Cruz and a master's degree in education: policy, foundations, and administration at Portland State University, and has completed doctoral coursework in educational leadership and policy analysis at the University of Wisconsin-Madison. She has served in several elected and volunteer roles at the state, regional, and national levels, and is a past president of the Western Association of Student Financial Aid Administrators (WASFAA) and OASFAA (Oregon). She has served on NASFAA's Board of Directors as WASFAA regional representative and representative-at-large. She has also participated in negotiated rulemaking with the U.S. Department of Education and has collaborated with several higher education associations on financial aid research and analysis projects. Helen is passionate about financial aid and higher education as critical engines for social change with a focus on diversity, equity, and inclusion.

Heather Boutell

Vanderbilt University School of Medicine

Director of Financial Aid

Federal Update Session

Heather Boutell, FAAC® is the Director of Financial Aid at Vanderbilt School of Medicine in Nashville, TN. Heather has worked in the field of financial aid for 33 years, spending the last 6 years as Director of Financial Aid at Vanderbilt School of Medicine. She previously worked as Director at Bellarmine University in Louisville, KY. Heather has been active in professional organizations and served as the President of the Kentucky Association of Student Aid Administrators in 2004-2005 and President of the Southern Association of Student Financial Aid Administrators in 2008-2009.  She has served on the National Association of Student Financial Aid Administrators (NASFAA) Board of Directors several times in appointed and elected positions. She has received the KASFAA and SASFAA Distinguished Service Awards and recently was honored with the NASFAA Meritorious Achievement Award for her contributions to the profession.  Heather earned her Bachelor of Music Education at Kentucky Wesleyan College and her Master of Education in College Student Personnel Services and College Counseling at the University of Louisville. In December, Heather earned her Ed.D. at Lipscomb University.  Heather, her husband Steve, and her orange cat Crouton reside in Lebanon, TN. They have two adult sons who both live in Chicago. 

Sarah Baumhoff

Kennesaw State University

Director of Student Support

Conference Concurrent Sessions

Sarah Baumhoff, FAAC® is the Director of Student Support, Office of Scholarships and Financial Aid at Kennesaw State University. Sarah has served in a variety of roles in both public and private institutions for the last 29 years in financial aid since her time as a work-study student while in college. After starting her involvement through the state association in Georgia in various roles including GASFAA President 2015-2016.  She is currently serving as the GASFAA President-Elect.  She has served as a member of the Certified Financial Aid Administrator® Program Implementation Group, as a member of the NASFAA Leadership Development & Professional Advancement Committee, and is currently the SASFAA Budget and Finance Chair.

Sarah is passionate about helping students fund their education. Sarah is married to her husband, Ken, and has two boys, Adam and Andrew. Sarah holds a bachelor's degree in Marketing and Business Administration from Birmingham-Southern College and a master's degree in Higher Education Administration from Northern Illinois University.