| Iman Johnson |
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Posts: 3
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Financial Aid Officer
American Public Education, Inc.
The Financial Aid Officer is responsible for reviewing student financial aid eligibility documentation and preparing accurate financial aid award packages for prospective and current students, while ensuring compliance with state and federal regulations, audit requirements, and the University’s policies and practices. The Financial Aid Officer reports directly to the Manager, Financial Aid Processing and Awarding. This position does not have direct reports.
Responsibilities:
Processing and Awarding - 45%
Implement financial aid policies as directed, ensuring compliance with state and federal regulations, audit requirements and the organization’s policies
Review financial aid applications and eligibility documentation submitted by the student to determine eligibility for financial aid awards
Responsible for completing verification according to established federal regulations, quality assurance and comment (C) code resolution
Provide information through the student information system, to admissions and advising team members, in an effort to obtain missing documentation needed from the student to complete the financial aid application
Maintain minimum weekly award package completion rates as defined by Student Financial Aid leadership
Maintain accurate knowledge of the organization’s products and services
Remain current in the financial aid field through professional development, such as workshops, conferences, state and regional associations and course work
Ensure accurate and effective representation of the organization and follow-through with prospective students, enrolled students, business community and high school officials
Work effectively with all employees, in particular admissions and advising team members and maintain a professional image at all times
Record Keeping/Documentation - 45%
Prepare financial aid award packages based on documentation submitted
Follow processes and procedures that streamline the awarding and delivery of the aid programs
Review and certify private loan applications on a weekly basis. Ensure accurate and timely tracking and documentation of such
Accurately track financial awarding to ensure timely approval and payment
Maintain eligibility to access the National Student Loan Data System, (NSLDS), as defined by the US Department of Education. To maintain access to NSLDS, one must not have defaulted on any student loan in the past, be in default currently or have issues with access to NSLDS in the future
Other - 10%
Attend and participate in team, SFA department meetings for the purpose of obtaining and sharing information
Participate in lean processes and strategic planning activities
Embody the spirit of the organization’s mission and vision in daily activities
Support and contribute towards the organization’s commitment to diversity, equity, and inclusion
Perform other duties as directed, requested or assigned
Requirements:
Minimum of one to three years of relevant experience and/or training, or equivalent combination of education and experience, preferably within a financial aid, finance counseling or loan processing environment
Strong interpersonal, written and verbal communication skills
Excellent organization and time management skills with the ability to prioritize and manage multiple demands with minimal supervision; maintain records and files with precision and accuracy
High level of professionalism and telephone etiquette
Excellent customer service skills
High aptitude for math
General knowledge of the higher education industry preferred, but not required
Proficiency in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and PowerPoint
Working knowledge of financial software, CampusNexus, preferred
Strong command of the English language, in both oral and written form
Education:
Associate degree in Accounting, Business, Finance or related field
Bachelor’s degree preferred
About Us:
Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), Rasmussen University and Graduate School USA (GSUSA).
It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Colorado, California, Washington and NYC Pay Transparency Statement
If you are a resident of Colorado, California, Washington or New York City and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected]
If interested please apply here: https://recruiting.ultipro.com/AME1070/JobBoard/b66d4325-6be5-4691-ab44-c96532dee1ff/OpportunityDetail?opportunityId=f4e22eb6-7ee5-4493-9852-a1d4af8ee7c3 |
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