Community Forum : Job Board
Welcome Guest   
 Subject : Financial Aid Counselor Position.. 01/02/2019 07:53:08 PM 
Posts: 1
Job Opening- Financial Aid Counselor at Johnson University


The individual must be a dynamic, highly skilled financial aid professional. The successful candidate will provide guidance to students, parents and prospective students regarding financial aid and other pertinent financial counseling; help the financial aid team surpass all expectations; make recommendations on awarding policies and procedures to meet University enrollment goals and compliance, and will participate in various activities promoting professional development.

REPORTS TO: Director of Financial Aid

Leadership Accountability:

Financial Aid Receptionist(s)

Primary Responsibilities:

Serving as primary point of contact for current and prospective students and/or parents;
Using clear and understandable communication with students, parents, and potential students regarding financial aid awards and financial aid counseling;
Assisting students with estimating their educational expenses to calculate their needs for the year, and preparing a financial plan;
Packaging and reviewing FL student aid awards to ensure they are accurate;
Overseeing the packaging of FL state awards along with compliance and reconciliation of funds;
Responsible for importing and exporting financial aid data to federal communication systems for FL campus;
Responsible for awarding federal and state work study to eligible FL students;
Utilizing enhanced internal and external communication systems to inform students and parents about financial aid awards and department’s policies and procedures;
Paperless data tracking of applications and paperwork for the FL office;
Conduct mandatory exit counseling packages to Johnson FL students graduating or leaving the university;
Ensuring compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications; exercise judgment when interpreting Federal and State regulations for specific student situations;
Maintaining professional connections in state and national financial aid organizations;
Participating with presentations of financial aid related issues;
Contributing with hiring, training, supervision, and evaluation of staff;
Assisting director in reviews or reports to ensure compliance of department with regulations.
Assisting team members when necessary to enable the success of the department.

Bachelor’s degree or equivalent experience in an area with focus in finance, or counseling;
1-3 years financial aid experience.

Exceptional customer service orientation;
Exceptional oral and written communication skills. Must be able to communicate sensitive and/or complex information in a confidential and straightforward manner;
Must be a creative problem solver. Must have the ability to data mine to extract data to support opinions and/or resolutions;
Proficient user of Microsoft Office and experienced in financial database systems;
Must possess a high level of accuracy, self-motivation, strong attention to detail, and the ability to handle a heavy workload;
Familiarity with academic environment, policies and procedures;
Excellent organizational skills with the ability to organize and prioritize multiple complex projects and tasks simultaneously;
Must be willing to work additional hours when necessary.
Those who are interested in applying for this position should send a cover letter and resume to:

Kayla Williams
Director of Financial Aid
Student Financial Services
Johnson University

[email protected]
Fax: 865-251-3333
7900 Johnson Drive Knoxville, TN 37998
# of Topics per Page

powered by MemberClicks